Solgrid Inc is committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information.
Solgrid Inc (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and protect information when you visit our website https://www.mysolgrid.com and its associated subdomains and online tools (collectively, the “Site”) and use our services.
We collect personal and non‑personal data:
We use collected data to:
We use cookies and similar technologies for analytics, functionality, and marketing. You can adjust browser settings to manage cookies. We provide information on honoring Do‑Not‑Track signals based on state rules like CalOPPA.
We may share your information with:
We do not sell personal information. If selling or sharing personal info occurs, we will notify affected users and provide opt‑out options, in line with CCPA/CPRA requirements.
Our Site may link to third‑party sites. We aren’t responsible for their privacy practices. We recommend reviewing their policies.
We implement reasonable security practices, including encryption, secure networks, access control, and regular staff training, aligned with FTC guidelines.
Personal data is retained only as long as needed for its initial purpose or as legally required. When no longer needed, it is securely deleted or anonymized.
Our Site is not intended for children under 13. We do not knowingly collect personal info from users under 13. If we learn we have collected such info, we will promptly delete it.
Depending on your state, you may have the following rights:
Requests can be sent via email at info@mysolgrid.com.
We may update this policy. If changes are material, we’ll notify you via prominent notice or email before changes take effect.
We will not share your phone number with any third parties for marketing purposes.
If you opt in to receive messages from Solgrid, you may receive texts about project status, scheduling, and requests for additional information. Standard message rates may apply.
You may receive approximately 1 SMS message per day/week/month depending on your active project status.
Message and data rates may apply based on your mobile carrier and location.
By verbal consent or web submission.
You may opt out at any time by replying STOP to any message. To resume receiving texts, reply START.
If you need assistance, reply HELP or contact us directly.
• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to cancel.
• Reply HELP for assistance.
• Visit our website to review our Privacy Policy and Terms of Service.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.